Help center
Guides & how-tos
Everything you need to get the most out of your maps — clear, step-by-step, and written for real people, not engineers.
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Getting started & capture day
Learn how a drone flight becomes a map you can explore in your browser. See what happens on capture day, how to prep your site, what accuracy and the coordinate system mean, and how re-flights show what changed.
How Drone Mapping Works (In Plain English)
The whole idea: a drone photographs your property, software builds measurable maps and photoreal 3D, and you explore them in a browser, nothing to install.
2 minStart Your Project: Scope It in Minutes
The Start Your Project wizard asks a few questions about your property and recommends a mapping package. We send a tailored quote. No account, no obligation.
1 minWhat to Expect on Capture Day
A walkthrough of flight day: how long we're on site and what the drone does. You usually need to do very little. Then see what happens after we pack up.
2 minHow to Prep Your Site Before a Flight
A short checklist that makes your flight smoother and your maps cleaner — access, timing, hazards, and the few things worth tidying up beforehand.
2 minYour Coordinate System, Explained Simply (WGS 84 / UTM Zone 14N)
What the 'WGS 84 / UTM Zone 14N' label on your data means. It matters when you hand files to an engineer or GIS team. Otherwise, you can ignore it.
2 minHow Accurate Are Your Maps? (Accuracy Expectations)
What our 2–5 cm horizontal, 5–10 cm vertical figure means, how detail differs from position, and what changes it. This is mapping, not surveying.
1 minRe-Flights & Recurring Monitoring: Keeping Your Record Current
How a one-time map becomes a dated record: request a re-flight from your dashboard, then see what changed between flights in your viewer.
1 minUsing your interactive maps
Move around your maps in the browser, with nothing to install. Orbit the 3D model, switch between the 2D map, 3D, 360 and flyover views, compare scans and save views. Get the best from your phone or tablet.
Navigate and orbit the 3D model
Spin, pan, and zoom your 3D model with a mouse or your fingers — plus how to reset the camera and drop to ground level.
2 minSwitch between the 2D map, 3D, 360, and flyover views
Your project shows the same site through several lenses. Here's what each tab is and how to move between them — your tools and markup carry across.
1 minGo fullscreen for a bigger view
Fill your whole screen with the map for a distraction-free look — and how to get back out.
1 minView your maps on a phone or tablet
Your project works right in a mobile browser — no app needed. Here's what to expect on a small screen and how to get the smoothest experience.
2 minWhich Devices Work With Your Maps?
Which phones, tablets and computers run the 3D views, what you need, which older devices don't, and what to do if it's slow. The 2D map works almost anywhere.
2 minWhy your map loads the way it does
Big views such as the 2D Map, the 3D Model and tiled point clouds stream in tiles within your memory budget. One file would be worse. See how to get the best.
3 minExplore Ground View 360 and the point cloud
Two of the most immersive views: walk the site in 360° panoramas, and rotate and recolor the full-density point cloud.
2 minCompare two scans and see what changed
Set two flight dates side by side in the Compare tab to see what changed: slider, swipe, change heatmap, elevation cut-and-fill and exportable reports.
2 minSave and return to specific views
Bookmark the exact camera angle, view and scan you're looking at, and jump back to it any time. Hand it to someone with a link or a QR code.
2 minExplore points of interest (pins with photos and video)
Curated pins your mapping team places on the highlights. Click one to see its photo or video, read the details, and jump to the best view of that spot.
2 minCapture and revisit screenshots
Grab a picture of any view with the Screenshot button, then browse, download, or keep your saved shots in the built-in screenshot gallery.
2 minMeasure & mark up
Take distances, areas, and stockpile and earthwork volumes off your map and 3D models. Mark up the site with pins, coordinate points and notes you can share, track and export. Every tool works the same in 2D and 3D.
Measure a distance
Click two or more points to measure length on the 2D map or in any 3D view. Get a live distance readout plus compass bearing.
1 minMeasure an area
Draw a polygon to measure the surface area and perimeter of a field, roof or parking lot, on the map or in 3D. On the map, measure the material inside too.
2 minMeasure stockpile & earthwork volumes
Use the Volume Calculator to get real cut/fill volumes from your elevation data. Pick a base level and read cut, fill and net. Or compare two scans over time.
2 minDrop pins and add notes
Mark a spot with a coordinate pin, or drop a note to flag something for your team — on the map or anywhere in 3D. Notes carry text, comments, and status.
1 minManage, share & export your measurements and notes
One panel holds all you measure or mark. Show/hide items, switch units, share notes with your team, track them to resolved, and export GeoJSON, KML, CSV or DXF.
1 minUnderstanding your deliverables
A plain-language tour of every output we deliver: what each one is, when to reach for it, and how to open it. Most open in the viewer on your project page; a few are files for your phone or printer.
Photoreal 3D Model — your site as a solid, textured object
A true-to-life 3D model of your property to spin, tilt and zoom in the browser. Best for walkthroughs, presentations and a feel for the whole site.
1 min2D Aerial Map (Orthomosaic) — measure and mark up from above
A top-down aerial map stitched from hundreds of photos and corrected to true location. Measure distances and areas, drop notes, and switch data layers.
1 minPoint Cloud (LiDAR) — millions of measured 3D points
Millions of measured 3D points describing your site's shape. Best for precise elevations, bare ground beneath vegetation, terrain detail and structure analysis.
1 min3D Model (built from oblique photos) — the angled way to see it in 3D
Your 3D Model is built from oblique photos taken at an angle. It streams in as you zoom and shows the building faces a straight-down map flattens.
1 minGround-View 360 & Flyover Video — experience the site
Two views with nothing to learn: step inside 360° panoramas pinned to the map, or press play on an aerial flyover video of the property.
1 minMeasurements, Elevation & Volumes — turning the map into numbers
Turn your data into numbers: distances and areas, terrain elevation profiles and contour lines, and cut/fill volumes for stockpiles and earthwork.
1 minWhat you can do with your imagery
Print it, trace it into CAD for paid work, take it offline, train a model on it: your rights in imagery you own, beside the law on imagery others own.
5 minReading Your Terrain Layers (Hillshade, Slope, Aspect, Contours)
Hillshade, slope, aspect and contours from your elevation model: what each terrain layer shows, and when it helps grading, drainage, siting and access planning.
2 minWhere the Water Goes: Drainage, Flow & Wetness (TWI)
Flow accumulation, the Strahler drainage network and the Topographic Wetness Index in plain English: where water collects, channels and lingers on your land.
2 minSeeing Under the Cedar: Canopy Height (CHM) & Bare Earth
How a LiDAR scan sees the ground beneath brush and cedar. It builds the top surface (DSM) and bare earth (DTM), and the Canopy Height Model (CHM) between them.
2 minYour Property Key: Every Named Place, Numbered on Your Map
Your own aerial map, printed with numbered markers and a legend in your own words. What the Property Key is, who it's for, and what it doesn't claim.
1 minThe Field Pack: Your Property on a Phone With Zero Bars
Your own aerial imagery, named points and routes in one offline KMZ file that works in the back pasture with no signal. What's inside, and its limits.
2 minRoute Cards & Grade Sheets: Every Trail, Measured Leg by Leg
Each trail gets a printed card with its stops numbered in order. A Grade Sheet measures each leg and says where each number came from.
2 minThe Handover Pack: One PDF for the Person Who Wasn't in the Room
One bound PDF: the Property Key, every route card and a certificate, all from one flight. It's for the contractor or gate guard who never opens the viewer.
2 minYour dashboard, sharing & embeds
Sign in to your dashboard with your access code, find projects and downloads, make reports and track issues. Share a project safely, embed a live map on your website, and see how it can carry your brand.
Sign in to your client portal with your access code
Use the access code from your welcome email to open your private dashboard of maps, 3D models, and reports.
1 minFind your projects and download your deliverables
Navigate the dashboard to open any project, and grab your maps, 3D models, point clouds, and reports from the Downloads tab.
1 minShare a project with someone else
Hand off a map to a teammate, lender or contractor. Send a quick view link, a QR code, or a named share link that you can turn off later.
3 minEmbed a live map on your own website
Copy a ready-made snippet and drop your interactive 2D map straight into any web page, listing, or portal.
1 minPut your own brand on a shared map
A white-label add-on we set up per project. Your name, logo and colors replace our chip on an embedded map, and sit beside our mark in the project viewer.
2 minGenerate reports and your project report page
Turn any project into a polished PDF report or a frame-ready Property Scan Certificate in one click, from your dashboard or a project's report page.
1 minTrack issues with your team
Report a problem on your site from the Issues tab in your dashboard. Follow it from Open to Resolved. Hash it out with our team in a comment thread.
2 minWe're happy to help
Can't find what you need? Reach out and we'll walk you through it — or point you to the right resource.