The Issues tab in your dashboard is a shared, tracked to-do list between you and our team. You report a problem, we work it, and everyone can see where it stands.

Use it for anything that needs attention: a washed-out road, a fence that moved, or a question about a scan.

What the Issues tab is for

Open Issues from the sidebar to see every open item across your projects. Each has a priority, a status and its own comment thread, so the talk stays with the item, not in email.

An issue is not a note. A note marks an exact spot inside a map or 3D model; an issue is a project-level item tracked to done. For notes, see Drop pins and add notes.

Report an issue

1. Open Issues and click Report Issue (top right).
2. Fill in the short form (its fields are below).
3. Click Submit Issue. It lands in our queue.

The form asks for:

• Title — a brief summary (required).
• Project — which project it belongs to (required).
• Description — what you noticed, and any context.
• Where on the property? — a spot like a gate or a fence line (optional).
• Priority — Low, Medium, High or Critical (Medium by default).

You don't assign anyone or set a status. It starts as Open, tagged with your name, and we take it from there.

Follow it from Open to Resolved

Every issue moves along one pipeline:

Open → In Progress → Resolved → Closed

Our team moves the status as we work. The four cards at the top count each stage, and clicking a card filters the list. A priority filter narrows it further.

An issue we've assigned shows who's handling it. Tap any issue to open its details and comments.

Talk it through in comments

Open an issue and scroll to Comments:

1. Type in the Add a comment box.
2. Click Comment (or press Command/Control + Enter).

Each comment carries your name and the time, and posting one keeps our team in the loop. Use it to answer our questions, or to confirm a fix before we close it.

A note on accuracy

Your maps and models are a detailed visual record of your property. Ask us here about anything a scan shows.

This data is not a legal survey. Embry Solutions LLC does not perform land surveys. For boundary, subdivision, or title surveys, please consult a licensed Texas surveyor.